Digital Service Delivery Policy

Access to YachtOpera is provided electronically after a subscription is purchased or an account is activated.

Depending on the selected plan, access may be available immediately after payment or after account setup, vessel onboarding, data import, or configuration has been completed.

Where assisted onboarding, migration, digitisation, configuration or other implementation services are purchased, delivery times may vary depending on the scope of work and the information provided by the customer.

Login details and account access are provided electronically to the customer’s nominated email address or authorised users.

YachtOpera does not normally supply or ship physical goods as part of its software subscription service.

Customers access the platform online through supported web browsers and devices. Service availability may occasionally be affected by maintenance, updates, third-party services, or events outside YachtOpera’s reasonable control.

Contact hello@yachtopera.com for assistance with account activation, onboarding or service access.